Analyst, AI Enablement

Description

Build, train, and maintain bespoke AI models and agents to automate security tasks.

We have an exciting opportunity for you to join our team as a Analyst, AI Enablement. As an Analyst on the AI Enablement team, you will support the mission to build, train, and maintain bespoke AI models and agents to automate security tasks. This is an operational and developmental role where you will assist in building and maintaining AI solutions. You will gain hands-on experience with industry-leading AI platforms and learn to develop automation that solves real-world Information Security challenges.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Support AI Agent Construction by assisting in the design and building of specialized AI agents for internal tasks.
• Help implement and verify Custom Model Training processes, ensuring that custom AI models are tailored to specific InfoSec challenges.
• Contribute to the Lifecycle Ownership of AI agents by helping deliver and maintain functional solutions for internal InfoSec teams.
• Assist in identifying opportunities for AI-driven automation as part of the team's Internal Use Case Development efforts.
• Perform data collection and preparation tasks to support model training and fine-tuning activities.
• Contribute to the team's documentation for developed AI tools and procedures.
• Gain hands-on experience with Development & Training Tools, including Vertex AI, open-source ML frameworks, and APIs for SIEM/SOAR/EDR integration.

What do you bring with you:

• Foundational experience in an IT, software development, or security role.
• A strong interest in artificial intelligence, machine learning, and automation.
• Basic scripting skills (e.g., Python) are a plus.
• A collaborative mindset and a strong desire to learn and grow in the applied AI field.
• Familiarity with software development concepts and cloud environments.
• An analytical and problem-solving mindset, with an eagerness to tackle complex challenges.

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.