Manager, AI Enablement

Description

This team will serve as the advanced internal AI innovation hub for the Information Security organization.

We have an exciting opportunity for you to join our team as a Manager, AI Enablement. We are seeking a visionary leader to build and manage our new AI Enablement team in Krakow. This team will serve as the advanced internal AI innovation hub for the Information Security organization. Its mission is to build, train, and maintain bespoke AI models and agents to automate security tasks. As the Manager, you will be responsible for setting the team's strategic direction, developing its technical capabilities, and ensuring the successful delivery of AI-driven automation for our internal InfoSec teams.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Lead, mentor, and grow a specialized team of AI Advisor, Senior Analyst, and Analysts.
• Develop and execute the strategic roadmap for the AI Enablement team, focusing on identifying highest-impact automation opportunities within the InfoSec organization.
• Oversee the team's primary responsibilities:
  • Internal Use Case Development: Guide the team in identifying advanced opportunities for AI-driven automation within the InfoSec organization.
  • Custom Model Training: Direct the efforts to train and fine-tune custom AI models tailored to specific InfoSec challenges.
  • AI Agent Construction: Oversee the design and construction of specialized AI agents for internal tasks (e.g., automated alert triage, threat intelligence summarization).
  • Lifecycle Ownership: Ensure the team effectively delivers and maintains functional AI Agents for internal InfoSec teams.
• Engage with leadership across the Information Security organization (e.g., SOC, Threat Intelligence, GRC) to ensure alignment on priorities and demonstrate the value of AI solutions.
• Manage the team's budget, resources, and project timelines to ensure on-time delivery of key initiatives.
• Foster a culture of innovation, experimentation, and continuous improvement.
• Drive the adoption of best practices for MLOps, including the use of Vertex AI, open-source ML frameworks, and integration with SIEM, SOAR, and EDR platforms.

What do you bring with you:

• Extensive experience in applied AI/ML, data science, or software engineering, preferably within a security context.
• Proven experience in a leadership role with a track record of building and managing highly technical teams.
• Strong background in software development, AI development, and/or security automation.
• Deep understanding of the AI/ML development lifecycle and MLOps principles.
• Strategic mindset with the ability to translate business risks and security challenges into technical AI/ML solutions.
• Excellent communication skills, capable of articulating a technical vision to both your team and senior leadership.
• Familiarity with Development & Training Tools such as Vertex AI, open-source ML frameworks, and the APIs of SIEM, SOAR, and EDR for integration.

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.