Digital Marketing / Sr Digital Product Manager

Description

As a Senior Digital Product Manager, you lead cross-functional teams to deliver high-impact, customer-centric solutions that align with company strategy. You own complex product domains or capabilities, deeply understand customer pain points, and translate strategy into a clear roadmap with measurable outcomes. You operate with autonomy and are trusted to drive results across teams.

Essential Functions

• Own the vision, strategy, and roadmap for a critical product area or customer journey

• Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities

• Collaborate closely with engineering, design, marketing, and operations to build and launch solutions

• Define and track KPIs to evaluate feature success and inform iteration

• Drive prioritization across competing demands and communicate rationale clearly to stakeholders

• Influence cross-functional leaders and executives to gain buy-in on product direction

• Mentor junior PMs and support organizational learning and best practices

Preferred Qualifications:

• Experience in digital product management, with a strong focus on integration platforms or API-first products.

• Hands-on experience with REST APIs, webhooks, GraphQL, gRPC, SOAP, or similar integration technologies.

• Proven ability to define product strategy, build and manage roadmaps, and make data-driven decisions.

• Strong written and verbal communication skills, with the ability to influence and align diverse stakeholders.

• Solid understanding of Lean and Agile product development practices.

• Experience with digital product monetization, platform economics, or developer ecosystems.

• Background in large-scale, enterprise, or platform-based digital products.

Minimum Education

Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field.

Minimum Experience

• 4 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, and Abilities

• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.

• Strong analytical skills with experience in data interpretation, market research, and business case analysis.

• Excellent verbal and written communication skills with experience preparing executive-level presentations.

Preferred Qualifications:

Pay Transparency:

Pay: Memphis, TN. $9,719.96/mo - $16,523.93/mo.; Plano, TX & Pittsburgh, PA.$10,231.53/mo - $17,393.61/mo. Pittsburgh, PA

Additional Details: This position will be hybrid in either Memphis, TN., Pittsburgh, PA., Plano, TX. and candidates must live within a 50-mile radius. Employees will be required to work at a FedEx office location up to several times per week.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)