Healthcare Quality & Regulatory Compliance Analyst-Senior

Description

Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations. May also involve day-to-day data management in company software applications.

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

What will you do :

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification
• Design, build, and maintain stakeholder-specific dashboards and reports (executive,regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.
• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks, predictive analytics, chat assistants for SOP/QMS guidance).
• Lead integration and lifecycle management of third-party quality software (MasterControl, Synthesis, ServiceNow): requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.
• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes
• Develop insights and translate information into actionable initiatives to ensure business outcomes
• Lead and support projects through the application of technical expertise including  conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions
• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence
• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.
• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.
• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with FedEx internal policies and relevant regional and local regulations.
• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.
• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.
• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.
• Identify opportunities for process improvement and automation in quality workflows; pilot new technologies and scale successful solutions.

You will be a good fit :

Analytical Skills; Accuracy & Attention to Detail; Numerical Skills; Planning & Organizing Skills; Presentation Skills; Statistical Knowledge; Data Modeling and Visualization Skills

Experienced with web-based applications, AI Tools like Power BI and Power Automate to create dashboards and reports

Education: Bachelors’ degree or equivalent in Maths, Statistics, Business Analytics, or similar discipline

Language: Proficiency in English

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.